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DOMESTIC SHIPPING

  • Orders are shipped Monday through Friday, excluding holidays.

  • Our carriers do not deliver on weekends.

  • Customers are eligible for free shipping on domestic orders over $50.00, after coupon codes and/or discounts and before sales taxes.  

  • Our carriers are unable to expedite any shipments to PO Box addresses.

  • Teresa y Luciana is not responsible for carrier delays, lost, stolen, or misdirected shipments by the carrier when there is a notice of delivery.


 

INTERNATIONAL SHIPPING 

  • All international packages are subject to duties and taxes by the local customs authority. Import duties and taxes are not included in the item price or shipping cost. These charges are your responsibility and will be collected from you by the carrier upon delivery. The amount of duties, customs, and taxes are determined by the country. Teresa y Luciana does not collect duties and taxes during the order transaction process. Please check with the local carrier for duties and taxes. If you refuse a shipment from Teresa y Luciana, you are responsible for the original shipping charges as well as the import fees that are incurred upon delivery. These charges are not refunded to you. For your protection, all orders are subject to review. On occasion this may cause a slight delay in processing your order. Your patience is greatly appreciated!  If you have any questions regarding your order please email us at Teresa@teresayluciana.com

  • Express Delivery does not include weekends or holidays.

  • Orders are shipped Monday through Friday, excluding holidays.

  • Teresa y Luciana is not responsible for carrier delays, lost, stolen, or misdirected shipments by the carrier when there is a notice of delivery.